I stand by my product and try to provide the best products possible. Every diaper that is made is painstakingly sourced, cut, sewn, serged, snapped, wrapped, and shipped by me. If you detect a manufacturing flaw upon receipt of your diaper please contact me immediately.

Warranty

I provide a 90 day warranty on diapers that are purchased new by its original owner and will repair any defect (i.e. snaps and elastic) that a diaper may have and we will cover all shipping costs once your item has been received. If we cannot fix the diaper we will replace it with a new one.

Returns Policy

All items that are in-stock are eligible for exchange within 10 days of original purchase  no questions asked and must be returned in unwashed and unused, new condition. Buyer is responsible for all shipping costs.

THERE ARE NO REFUNDS JUST EXCHANGES AND STORE CREDITS.

Guerilla Fluff is not responsible for buyers remorse or the purchase of the wrong size and/or product.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

I WILL ONLY SHIP TO PAYPAL CONFIRMED ADDRESSES. PLEASE DO NOT EMAIL ME AT A LATER TIME REQUESTING THAT I CHANGE THE ADDRESS. DOING THIS PROTECTS YOU AS WELL AS ME FOR INSURANCE PURPOSES

Privacy

Guerilla Fluff LLC. values you as a customer and respects your privacy. We collect certain information from you that allows us to customize and enhance your shopping experience and to communicate with you about our products, services, sweepstakes, contests, and promotions. Please carefully review this policy to learn about how we collect, use, protect, and share any personal information you provide us and your choices for managing your personal information.

We collect information that personally identifies you, such as your name, mailing address, e-mail address, phone number (including your cell phone number), credit card numbers, gender, occupation, personal interests and your child's date of birth, only if you choose to share such information with us. Guerilla Fluff collects personal information from you when you sign in on one of our Sites, register for online shopping, place an order, return products,participate in a sweepstakes, contest, promotion, or survey, or request other services that require information, registration or subscription. We may also keep a record of your product interests and purchases online and in our stores as this may have an impact upon the content of our communications with you. Whether or not you provide any of your personal information is your own choice. If you choose not to provide the information we request, you may be unable to purchase products or access certain services, offers and content on our Sites, from our catalogs (if we so choose to distribute catalogs) or at our location.

Like most websites, our Sites automatically collect and use the data contained in log files. The information in the log files may include your IP (internet protocol) address, your ISP (internet service provider), the Web browser you used to visit the Site, the time you visited the Site, which Web pages you visited on the Site, and other anonymous Site usage data.

We use cookies (a small file containing a string of characters that uniquely identifies your Web browser) and Web beacons (an electronic file placed within a website that monitors usage). We use cookies and Web beacons to improve the quality of our Sites, to keep track of your electronic shopping bag and to remember you if you sign in to your account. Most Web browsers are initially set up to accept cookies, but you can reset your Web browser to refuse all cookies or to indicate when a cookie is being sent. However, certain features of our Sites may not work if you delete or disable cookies. Certain of our service providers (as described below) may also use cookies and Web beacons in connection with the services they perform on our behalf.

We may combine information you give us online or in our locations and/or we may also combine such information with publicly available information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Guerilla Fluff collects and uses personal information and other information for three general purposes: to customize the advertising and content you see on our Sites; to fulfill your requests for certain products and services (e.g. shipping your order to you, processing your credit card); and to contact you about new products or services, special events and promotions. In addition, Guerilla Fluff collects your personal information in connection with a non-receipted return for loss prevention purposes.

We use information collected through log files for internal purposes to analyze trends, administer our Sites, and gather Site usage data and broad demographic information for aggregate use. Guerilla Fluff typically will not link IP addresses to personal information, but reserves the right to do so in order to identify a user when we feel this is necessary to enforce compliance with our internal policies or the Guerilla Fluff Terms of Use or to protect our service, Sites, customers or others. Unless required by law and except as otherwise provided herein, we will not share your IP address or other personal information with anyone.